01DEV-05
ERP and finance
Orders, invoices, vendors and items for agents that check and update records.
DEV-05 · INTcstmAI™ · Development · Systems integration
AI systems integration, so results land where work happens.
We connect custom AI to the systems your business runs on (ERP, CRM, document management, ticketing, data warehouses and plant systems), reading what it needs, writing back where it should, and logging every exchange.
Fig. 01 · Welding a transporter bracket, NASA Kennedy
An AI system that can't read your records or write a result into them becomes another tab people forget to open. Integration is usually most of the engineering in a useful build, and it is where security reviews concentrate.
We build on cstmAI™ Connect where a connector exists and write new ones where it doesn't, with scoped service accounts, read-only defaults and audit logging through cstmAI Govern. Every integration is documented so your team can maintain it.
| Systems | ERP, CRM, document management, ticketing, email, warehouses, databases |
|---|---|
| Plant systems | Read-only through gateways your OT team approves |
| Patterns | APIs, event streams, scheduled sync, database views, file drops |
| Security | Scoped service accounts, read-only by default, every call logged |
| Deliverables | Connector code, data maps and runbooks |
Where we connect
Every exchange scoped, logged and documented.
02DEV-05
CRM and service
Accounts, cases and history, so answers carry customer context.
03DEV-05
Documents
Document management and file shares, indexed for search.
04DEV-05
Data warehouse
Governed access to structured data for analysis questions.
05DEV-05
Identity
Single sign-on and group membership for every AI tool.
06DEV-05
Plant and OT
Read-only data from operational systems through approved gateways.
Reel 02 · Lathe aisle seen from the catwalk, Paterson, NJ1994
How it's delivered
Four steps, each one signed off.
01
Inventory
Systems, objects, owners and the access each use case needs.
02
Design
Data maps, access scopes and failure handling, reviewed with your admins.
03
Build & test
Against non-production copies first, then production with monitoring.
04
Hand over
Code, documentation and runbooks to your team.
FAQ
Questions we hear first.
Do you need admin access to our systems?
No. We work with service accounts your administrators create, scoped to the objects a workflow needs, and we document every permission we ask for.
Can you integrate with older, on-premises systems?
Usually, through an API, database views, file drops or an integration platform you already run. We assess each system in discovery.
Who maintains the integrations after launch?
Your team, with our documentation and runbooks, or us under managed operations.
Get a quote
Spec your system.
Tell us the models you want to run, how many people will use them and where the hardware should live. An engineer replies with a first configuration and the questions that decide the quote.