01CSTM-SW
Cited answers
Every answer names its sources and links to the passage it used.
CSTM-SW · SRCcstmAI™ · Software
AI document search that shows its sources.
cstmAI™ Search answers questions from your own documents (contracts, manuals, policies, tickets, reports) and cites the passage each answer came from, so anyone can check it in one click.
Fig. 01 · Materials test laboratory, NASA Lewis
Search is the most common first project because the value is obvious: people stop hunting through shared drives and stop interrupting the one colleague who knows. It is also where careless builds fail, by answering from documents the user shouldn't see, or by paraphrasing without a source. We build against both.
Search indexes the sources you connect, keeps the index current as files change, and is designed to respect the access each user already has in the source system. Every answer links to the page or section it relied on.
| Sources | File shares, document management, wikis, ticketing, email (through cstmAI Connect) |
|---|---|
| Formats | PDF, Office documents, email, scanned pages via OCR |
| Answers | Generated from retrieved passages, with citations |
| Permissions | Follows source-system access where the connector supports it |
| Quality | Scored against a set of your real questions before launch |
Where it sits
Its place in the stack.
Every module runs on the same platform and hardware, under the same governance.
L4 · Modules
L3 · Control
How it behaves
An answer, the paragraph behind it, and nothing it shouldn't show.
02CSTM-SW
Permission-aware
Results are filtered by what each person is allowed to open.
03CSTM-SW
Current
The index updates as documents are added, changed or removed.
04CSTM-SW
Measured
A test set of real questions is scored before launch and after every change.
Reel 02 · Machine shop interior, Paterson, NJca. 1890
How it's delivered
Four steps, each one signed off.
01
Pick sources
Choose the collections that answer the most questions first.
02
Collect questions
Gather real questions from the people who will use it.
03
Index & tune
Index, tune retrieval, and score against those questions.
04
Launch & watch
Open it to a team, review misses weekly, widen access.
FAQ
Questions we hear first.
How do you keep it from making things up?
Answers are generated only from retrieved passages and must cite them; when nothing relevant turns up, it says so. We measure faithfulness on your real questions before launch and after each change. No system is perfect, which is why the source is always one click away.
Does it work with scanned documents?
Yes, through OCR at indexing time. Quality depends on the scans, so we test a sample of your worst ones in discovery.
How is this different from the search we already have?
Keyword search finds documents. This answers the question and points to the paragraph. It can sit alongside your existing search rather than replacing it.
Get a quote
Spec your system.
Tell us the models you want to run, how many people will use them and where the hardware should live. An engineer replies with a first configuration and the questions that decide the quote.