01IND-02
Intake packet processing
Referrals and forms split, read and structured, with uncertain fields queued for review.
IND-02 · HEALTHcstmAI™ · Custom AI for · Healthcare
Custom AI for healthcare, with patient data on your network.
We build intake processing, documentation support and policy search for providers, payers and health-services companies, running on hardware you control and designed to support your HIPAA program.
Fig. 01 · Instrument assembly at the bench, NASA Kennedy
Protected health information raises the stakes of every AI project: where data goes, who sees outputs, and what gets logged. Keeping models on your own hardware removes the largest question (an outside processor) and leaves controls your program already understands.
We start with administrative and operational work such as intake packets, prior-authorization paperwork and policy search, where the value is high and clinical risk is low. Clinicians stay in the decision on anything clinical.
| Typical data | Intake forms, referrals, prior-auth packets, policies, claims |
|---|---|
| Common systems | EHR, practice management and claims platforms, through approved interfaces |
| Hardware | cstmAI Rack in your data center or colocation |
| Rules in play | Supports HIPAA programs: access control, audit logs, minimum necessary |
Common healthcare builds
Paperwork first. Clinicians stay in charge.
02IND-02
Prior-authorization assembly
The right documents gathered and a draft request prepared for staff.
03IND-02
Policy and procedure search
Cited answers from your own policies, for staff on every shift.
04IND-02
Coding support
Suggested codes with supporting text, for certified coders to accept or change.
05IND-02
Message summaries
Long patient-message threads and call notes summarized for the care team.
06IND-02
Appeal letter drafts
Denial responses drafted from the record for staff to edit.
Reel 02 · Lathe aisle seen from the catwalk, Paterson, NJ1994
How it's delivered
Four steps, each one signed off.
01
Discovery
Two weeks: pick the workflow, audit the data, size the hardware, write the evaluation set.
02
Build
A fixed-scope build against that evaluation set, reviewed every week with your team.
03
Burn-in & install
Hardware tested on our bench, then installed and connected on your site.
04
Operate
Your team runs it with our runbooks, or we run it for you.
FAQ
Questions we hear first.
Is cstmAI HIPAA compliant?
HIPAA compliance belongs to your organization's program. cstmAI supports it with on-premises deployment, access control, audit logging and redaction, and we document the controls for your risk analysis.
Does the AI make clinical decisions?
No. We build tools that prepare, summarize and route information. Clinical judgment stays with clinicians.
Can it connect to our EHR?
Through the interfaces your EHR vendor and IT team approve. We scope this carefully in discovery.
Get a quote
Spec your system.
Tell us the models you want to run, how many people will use them and where the hardware should live. An engineer replies with a first configuration and the questions that decide the quote.